Automated Teller Machines (ATMs) are the most important channels beyond bank branches and a positive experience ensures improved customer engagement with the bank. It is then essential for banks to engage competent ATM Managed Service Provider for their offsite ATMs loading in order to increase efficiency and Customer satisfaction
At YSY Limited, we offer an end-to-end solution designed to drive efficiencies, standardization and economies of scale around ATM Logistics and handling.
This service involves the Outsourcing of the management of off-site ATM’s to YSY. The service seamlessly integrates with our cash-in-transit, cash processing and vaulting services, allowing the extension of our best practices and standards into the day-to day operations of ATM management.
The scope of this service include:
- ATM Replenishment (loading and unloading)
- ATM Status Monitoring
- First Line Maintenance (FLM)
- Reconciliation Services
- Reporting & Journal Management